Terms & Conditions
Last Updated: September 2026
Welcome to Nano Shine™. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. About Nano Shine™
Nano Shine™ provides hair-care products and at-home hair treatment kits designed to help customers achieve smoother, shinier and more manageable-looking hair.
All product descriptions, images, claims and information displayed on this website are provided for general informational and marketing purposes.
2. Acceptance of Terms
By using this website, you confirm that:
- You are legally capable of entering into a purchase agreement.
- The information provided by you while placing an order is accurate and complete.
- You agree to comply with these Terms & Conditions.
- You understand and agree to our Privacy Policy, Shipping Policy and Return/Refund Policy.
If you do not agree with these terms, please do not use this website or place an order.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing and other information on our website are accurate.
However:
- Product colours and packaging may vary slightly from images displayed online.
- Packaging or product appearance may change from time to time.
- Availability of products may change without prior notice.
- We reserve the right to correct errors in product information or pricing.
4. Hair Treatment Results
Nano Shine™ products are designed to provide smoother, shinier and more manageable-looking hair.
However, individual results may vary depending on factors including:
- Natural hair texture
- Hair length and thickness
- Previous chemical treatments
- Hair condition
- Colouring or bleaching
- Application technique
- Aftercare and maintenance
Any statement such as “up to 6 months” represents a potential result and should not be considered a guarantee for every customer.
5. Product Usage & Safety
Customers are responsible for reading and following the product instructions before use.
We recommend:
- Performing the recommended patch/strand test before full application.
- Following the application instructions provided with the product.
- Avoiding contact with eyes and sensitive areas.
- Keeping products away from children.
- Discontinuing use if significant irritation or an unexpected reaction occurs.
- Consulting a qualified professional if you have concerns regarding your hair or scalp condition.
Nano Shine™ should only be used as directed.
6. Orders
Once an order is placed, you will receive an order confirmation through the contact details provided during checkout.
An order confirmation does not necessarily guarantee shipment. Orders may be cancelled in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
- Other circumstances beyond our reasonable control
If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method, subject to the applicable payment/refund process.
7. Pricing & Offers
All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.
Promotional offers, discounts and coupon codes:
- May be available for a limited period.
- May be subject to specific conditions.
- Cannot necessarily be combined with other offers.
- May be withdrawn or modified without prior notice.
Nano Shine™ reserves the right to correct pricing errors and cancel orders affected by such errors.
8. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and orders.
We may contact customers to verify COD orders before dispatch.
Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD purchases.
9. Payments
We may accept payments through third-party payment service providers.
Nano Shine™ does not directly store your complete payment-card or banking credentials on its website.
Payment processing may be subject to the terms and policies of the relevant payment service provider.
10. Shipping & Delivery
We aim to dispatch orders within the estimated processing time displayed on the website.
Delivery times may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Operational disruptions
- Incorrect address or contact information
- Other circumstances beyond our control
Once an order has been handed over to the delivery partner, delivery timelines are dependent on the courier service.
11. Incorrect Address / Contact Information
Customers are responsible for providing accurate:
- Name
- Mobile number
- Email address
- Complete delivery address
- PIN code
Nano Shine™ will not be responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete information provided by the customer.
12. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
For hygiene and product-safety reasons, certain opened, used or tampered hair-care products may not be eligible for return.
Customers should inspect the package upon delivery and contact our support team as soon as possible if the product is:
- Damaged
- Incorrect
- Missing
- Leaking
- Significantly defective
Any return request may require photographs, videos or other information to verify the issue.
13. Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact our customer support team within the specified return period.
We may request:
- Order number
- Photographs of the package
- Photographs/videos of the product
- Unboxing evidence
- Other information reasonably required to investigate the issue
After verification, we may provide an appropriate resolution in accordance with our Return & Refund Policy.
14. Intellectual Property
All content available on this website, including:
- Logo
- Brand name
- Product images
- Website design
- Graphics
- Text
- Videos
- Product descriptions
- Marketing materials
is owned by or licensed to Nano Shine™ and is protected under applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute or commercially use our content without prior written permission.
15. Website Usage
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Interfere with website functionality.
- Submit false or misleading information.
- Use automated systems to abuse or scrape the website.
- Attempt fraudulent purchases or transactions.
We reserve the right to restrict or terminate access where misuse is suspected.
16. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Courier and logistics providers
- Analytics services
- Marketing platforms
- Customer communication services
Your use of these services may also be subject to the respective third party’s terms and privacy policies.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Nano Shine™ shall not be responsible for indirect, incidental or consequential losses arising from the use or inability to use our products or website.
We do not guarantee that every customer will achieve identical hair-treatment results.
Nothing in these Terms & Conditions is intended to exclude any consumer rights or liability that cannot legally be excluded under applicable law.
18. Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee uninterrupted access.
The website may occasionally be unavailable due to:
- Maintenance
- Technical problems
- Server issues
- Updates
- Security measures
- Circumstances beyond our control
19. Changes to These Terms
Nano Shine™ may update these Terms & Conditions from time to time.
Changes will become effective when the updated version is published on this page.
We recommend checking this page periodically for updates.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms & Conditions or the use of this website shall be subject to the applicable jurisdiction of the courts in India.